路边援助

To enter, you can either: Post a photo or video of your Simba Car Hire road trip on Instagram using the hashtag #DriveWithSimba and tag @simbacarhire (make sure your profile is public), OR Upload your content directly through the submission form on this page. Both methods give you a chance to win back your rental and be featured!

Yes, please tag @simbacarhire in your post along with the hashtag #DriveWithSimba to ensure your entry is visible to our team.

Share any memorable moment from your road trip — scenic shots, fun travel moments, or unique locations you visited in your Simba rental car.

Winners will be contacted via direct message on Instagram from our official account, @simbacarhire, and announced on our page each month.

Absolutely! As long as the post features a Simba Car Hire vehicle and your travel experience, you're welcome to share it — even if it’s from a past trip.

Yes, unlimited kilometres are included for most vehicles. Exceptions apply for UTEs, commercial vans, and vehicles with 8 or more seats.

Yes, Simba Car Hire offers flexible one-way rentals from Cairns Airport to major cities such as Brisbane, Sydney, Adelaide, and Melbourne. Simply select your preferred drop-off location during the booking process, and any applicable one-way fees will be displayed upfront.

Yes. Simba Car Hire welcomes drivers aged 21–24 with a young driver surcharge and a slightly higher security bond. All charges are clearly displayed during booking.

At Cairns Airport, Simba Car Hire provides a diverse fleet of rental vehicles to match every type of traveller. Choose from compact cars, sedans, SUVs, and people movers—ideal for solo explorers, couples, families, or group road trips across Far North Queensland. Whether you’re planning a coastal escape or an inland adventure, we have the right vehicle to suit your needs and budget.

Car hire rates vary based on vehicle type, travel dates, and rental duration. Use our online booking tool to get a real-time, transparent quote.

If your rental car is involved in an accident caused by a third party, the hirer is responsible for collecting all relevant details, including the names, contact information, vehicle registration numbers, and insurance details of those involved. If applicable, gather witness statements and request a police report to support your claim. Your financial responsibility is limited to the excess amount outlined in your rental agreement, which depends on the selected coverage option — Basic, Everyday, or Premium. Please note: Under Basic and Everyday Cover, in addition to the excess, you may be charged: • A Claims Management Fee of $195 for administrative processing • An Immobilisation Fee, calculated as the daily hire rate × number of days the vehicle is off-road due to damage or repair These extra charges do not apply under Premium Cover, unless excluded under specific terms of the agreement.

The security deposit is typically released within 3 to 10 business days after your rental ends. This timeframe allows us to process any pending toll charges from your trip. Once the final review is complete, a detailed invoice will be emailed to you for your records.

Yes, a refundable security bond is required at pickup. The minimum bond is AUD $500, which is charged (not held) to the debit or credit card provided. For local first-time hirers, the minimum bond increases to $1,000. For interstate bookings, a minimum of $750 applies

Simba Car Hire is known for offering some of the cheapest car hire options at Melbourne Airport, without compromising on quality or service. The final cost depends on your vehicle choice, rental period, and any optional extras, such as GPS or child seats. Our online booking tool provides real-time, transparent pricing with no hidden fees—so you know exactly what you're paying for upfront. Whether you're after a cheap weekend rental or a longer road trip solution, we’ve got flexible options to suit your budget.

Yes, Simba Car Hire proudly offers a Price Beat Guarantee at Melbourne Airport. If you find a lower publicly available rate for the same vehicle type, rental period, and location, just share the official quote with us — we’ll beat it by 5%. This ensures you get the best deal without compromising on quality or service. Terms & Conditions apply.

No, the credit or debit card used for payment must be in the name of the main driver listed on the rental agreement. For security and insurance purposes, Simba Car Hire does not accept third-party cards. If another person wishes to pay, they must be listed as the primary renter and meet all rental requirements, including age, license, and ID verification.

Absolutely. We offer one-way rentals to and from major cities like Melbourne, Brisbane, Sydney, and Cairns. Any applicable relocation fee will be shown before checkout.

You’ll need to present: A physical driver’s license A valid passport (for international renters) An International Driver’s Permit if the license is not in English For local first-time hirers: one additional ID showing the same address as your license

To hire a car with Simba at Adelaide Airport, the minimum age is 21 years. Drivers aged 21 to 24 are welcome, though a young driver surcharge applies.

A valid credit or debit card in the name of the main driver is required to process the security bond. Prepaid cards are not accepted.

Yes. GPS units are available as an add-on during checkout. All vehicles also support Apple CarPlay or Android Auto, allowing you to use your smartphone’s navigation via Bluetooth or USB.

Yes. After-hours returns are accepted at our Adelaide Airport depot. You’ll receive instructions at pick-up, including where to leave the keys and vehicle.

Our Adelaide Airport depot is located just 5 minutes away. The free shuttle ensures you're picked up and dropped off quickly without delays.

The cost to hire a car from Adelaide Airport with Simba Car Hire varies depending on the vehicle type, rental duration, and seasonal demand. While prices often start from around $21 per day, the best way to get an accurate rate is to use our online booking tool, which shows real-time pricing, current deals, and available vehicles.

Yes, unlimited kilometres are included with most vehicles. Please note this excludes UTEs, commercial vans, and 8+ seater vans.

Yes, after-hours return is available at our Brisbane Airport location. Instructions will be provided when you collect your vehicle.

Our Brisbane Airport rentals start from just $21/day, depending on the vehicle type, rental duration, and seasonal demand. We offer a price beat guarantee to ensure you always get the best deal.

Customers must bring their physical driver’s license, passport, and an International Driver’s Permit (if the license is not in English). Local first-time hirers must also present an additional form of ID that matches the address on their license.

Simba Car Hire offers some of the cheapest car hire rates at Brisbane Airport, Australia, with flexible bookings, unlimited kilometres (on most vehicles), and transparent pricing.

Yes, we welcome drivers aged 21 to 24. A young driver surcharge applies, and the security bond may differ, but all fees are clearly outlined at the time of booking.

Yes, GPS units are available as an optional add-on during the booking process. You can easily include it when reserving your vehicle online or request one at the counter (subject to availability). GPS is a great option for visitors exploring Brisbane and surrounding regions without relying on mobile data.

Absolutely. You can pick up your rental in Brisbane and return it in Sydney, Cairns, Adelaide, Melbourne, or other selected cities. One-way fees apply and are shown at checkout.

Yes, most vehicles include unlimited kilometres, allowing you to explore freely. Please note that UTEs, commercial vans, and 8+ seater vehicles are excluded from this policy.

Domestic Terminal: It takes 10-12minutes for the shuttle bus to arrive at the Priority Pick up Area C. International Airport: It takes 10-17minutes for the shuttle bus to arrive at the Ride Share Area.

Transporting the vehicle via ferry or ship is not allowed without written permission, except on public ferries listed in the rental agreement. Even with permission, the hirer is fully responsible for any damage, and such damage is not covered by Additional Damage Protection (Premium Cover or otherwise).

If the refund hasn’t been received, we recommend checking with your bank, as processing times may vary depending on the financial institution.

Customers must bring their physical driver’s license, passport, and an International Driver’s Permit (if the license is not in English). Local first-time hirers must also present an additional form of ID that matches the address on their license.

An IDP is not necessary if the driver’s license is already in English.

Please allow 3–10 business days for the security deposit to be processed as we await any toll charges from your trip. An invoice copy will be sent to your email once processing is complete.

Simba Car Hire offers unbeatable daily rates at Sydney Airport—starting from just $21 to $50 per day, depending on season and availability. To unlock our best deals, visit our website and enter your pick‑up location and travel dates.

All Vehicles support Apple CarPlay and Android Auto that allows you to use your smartphone GPS.

We are located at 251 Coward St. Mascot. We are open from Monday to Sunday from 7AM to 6PM.

Snow areas are considered restricted, specifically areas above the snow line where snow chains are required. Driving in these areas is only permitted if a Snow Pass is purchased.

The hirer must collect full details of all parties involved (names, contact information, vehicle registrations, and insurance details), as well as any witnesses and a police report where applicable. The hirer’s liability is limited to the excess specified in the rental agreement, depending on the level of cover (Basic, Everyday, or Premium). Please note: For Basic and Everyday Cover, in addition to the excess, the hirer will also be liable for: A Claims Management Fee of $195, covering administrative and processing costs. An Immobilisation Fee, calculated as the daily hire charge multiplied by the number of days the vehicle is unavailable for hire due to damage or repairs. These additional fees do not apply under Premium Cover unless excluded under specific terms.

We do not provide snow chains or the Snow Pass.

A minimum of AUD $500 will be deducted (not held) from the debit/credit card. For local first-time hirers, the minimum bond is $1,000. For interstate bookings, the minimum required bond is $750.

请在线与我们聊天以取消或修改您的预订，或者直接向我们发送电子邮件。

是的，可以。但是，您的护照需要附有英文翻译版本。

通过我们的店内支付选项，您可以预订行程并在店内支付剩余费用。

这被用作另一种形式的身份识别。

我们收取 500 美元的最低保证金。

请立即联系您从哪个分行租车。

不幸的是，我们并不总是提供非工作时间服务，但是，如果有必要，将收取 199 美元的费用。

我们提供儿童/增高座椅和 GPS，每天费用为 7.50 美元（上限为 50 美元）

是的，只要确保您将许可证的屏幕截图通过电子邮件发送到分支机构即可。

我们提供多种超额豁免选项，我们最受欢迎的选项是 35 美元零超额选项。

预订过程很简单，选择您想要的接送日期，选择您的车辆并进行预订！

我们需要您的驾驶执照、信用卡/借记卡和护照（国际客户）。出于隐私和保密目的，您的所有文件都将被扫描并存储在安全保管库中。

所有个人必须年满 21 岁才能租车。 任何 25 岁以下或 75 岁以上的个人，必须支付 75 美元的费用，超额费用增加 5818 美元 任何临时司机都被归类为“无经验”，因此必须支付 75 美元的费用，并额外增加 5818 美元的费用。 您可以根据需要添加任意数量的额外司机，但是，每增加一名司机每天需支付 7.50 美元的费用（上限为 50 美元）。 不允许较瘦的驾驶员驾驶车辆。

不幸的是，如果没有实体银行卡，我们无法发放车辆。

我们所有的车辆都配备自动变速箱。 我们的车辆始终是最新的并且是最近一年的。 我们的车辆燃油效率高，并且除 Utes 和 Vans/Bus 外，里程数不受限制。 我们的大多数车辆都可接受 Apple Car play/Android Auto 我们所有的车辆都配有倒车摄像头。

请点击页脚链接，条款和条件包括有关租赁期限、付款方式、燃油政策、里程政策、延迟归还政策、交通罚款政策以及其他重要详细信息的信息。

我们接受 Mastercard、Visa 和 AMEX 卡。

我们需要您的驾驶执照、信用卡/借记卡和身份证件（护照、带照片的身份证件）

根据延期时长和当前市场价格，我们将从您的卡中扣费。

请参阅油箱上的标签。

请确保每个人都安全，如有需要请拨打 000，或者致电您预订车辆的分行。

请致电您的分支机构组织快速路边援助或遵循租赁协议上的说明。

如果您延迟还车，请通知我们的工作人员。 我们有 60 分钟的宽限期供您还车。之后，将收取滞纳金。

您将收到有关收费公路使用情况的发票。

请将车辆归还至租赁合同上的归还地点

资金通常需要 3 到 10 个工作日才能存入您的银行帐户，具体取决于您的金融机构。

根据您将收到提名或自动从您的押金中扣除的州，逐项报告将始终发送到您的电子邮件地址。

确实，请通过在线聊天、致电我们或向我们发送电子邮件与我们联系。

我们提供一系列超额免除选项，其中最受欢迎的选项是每天 35 美元的零超额选项，可让您享受无压力的租赁体验。

可以。不过，您需要随护照一起提供英文翻译件。

我们提供儿童/增高座椅和 GPS，费用为每天 9 美元（最高 50 美元）

请致电您的分支机构安排快速路边援助或按照租赁协议中的说明进行操作。

是的，请联系分行讨论下班后的选择。

我们需要您的驾驶执照、信用卡/借记卡和身份证件（国际驾驶员需提供护照）

确实，请通过在线聊天联系我们，致电我们或发送电子邮件给我们。

是的，没问题，只要我们的工作人员可以验证并且它与政府申请相关，只需确保您将许可证的截图通过电子邮件发送给分支机构。

我们收取最低 500 美元的保证金，该保证金将在归还时退还，扣除任何产生的费用（过路费、燃料费、损坏费等）。

只需在办公时间向我们发送电子邮件或在线聊天即可。

根据您所在州的具体情况，您将收到提名或自动从您的押金中扣除费用，详细的报告将始终发送到您的电子邮件地址。 悉尼收费标准为：每次收费 2.95 澳元管理费，另加收费使用费

请立即联系我们，告知您租用车辆的分店以及您的预订号码； 悉尼机场： sydney@simbacarhire.com.au 阿德莱德机场： adelaideairport@simbacarhire.com.au 凯恩斯机场： cairnsairport@simbacarhire.com.au

请确保每个人的安全，如有需要请拨打 000，致电您预订车辆的分店或给我们发送电子邮件。

所有个人必须年满 21 岁才能租用车辆。 任何 25 岁以下的个人必须支付每天 9 美元的费用，超额费用增加 5818 美元 任何临时驾驶员都被归类为“缺乏经验”，因此必须支付每天 9 澳元的费用，超额费用增加 5818 澳元。 您可以根据需要添加任意数量的额外司机，但每位额外司机每天需支付 9 美元的费用 体型较瘦的司机不允许驾驶该车辆。